Ivosia Terms of Use
Effective Date: January 2026
Company: Ivosia
Operated by: Ivosia Technologies LLC
Address: 490 Post St Ste 500 PMB 2339, San Francisco, CA 94102, United States
Contact: support@ivosia.com
1. Acceptance of Terms
By accessing or using the Ivosia website, mobile application, or related services (“Platform”), you agree to be legally bound by these Terms. If you do not agree, you must not use the Platform.
2. Platform Disclaimer
Ivosia is a technology platform connecting independent drivers with riders. Ivosia does not provide transportation services, does not own vehicles, and does not employ drivers. Drivers are independent third parties. Any transportation services are provided directly by drivers.
3. No Responsibility for Conduct
Ivosia is not responsible for actions or omissions of drivers or riders, including accidents, injuries, assaults, theft, disputes, property damage, or misconduct. Use of the Platform is at your own risk.
4. Eligibility
Users must be at least 18 years old and legally capable of entering binding contracts.
5. User Accounts
Users are responsible for maintaining account security and all activity under their account. Ivosia is not liable for unauthorized access.
6. Payments and Fees
Payments are processed through third-party providers. Ivosia may charge platform or service fees. Ivosia is not responsible for payment failures, disputes, refunds, or chargebacks.
7. Safety and No Guarantees
Ivosia does not guarantee:
Driver availability
Ride availability
Pricing accuracy
Arrival times
Vehicle condition
Driver behavior
Users are responsible for their own safety and judgment.
8. Prohibited Activities
Users may not:
Violate any law or regulation
Harass, abuse, or harm others
Damage or misuse the Platform
Hack, scrape, or reverse-engineer the Platform
Impersonate any person
Violations may result in immediate termination.
9. Intellectual Property
All content, software, logos, designs, and AI systems are owned by Ivosia or its licensors. Unauthorized use is prohibited.
10. Third-Party Services
Ivosia is not responsible for third-party services integrated into the Platform, including payment processors, analytics, and cloud providers.
11. Disclaimer of Warranties
The Platform is provided “AS IS” and “AS AVAILABLE.” Ivosia disclaims all warranties, including merchantability, fitness for purpose, non-infringement, reliability, and uptime guarantees.
12. Limitation of Liability
Ivosia is not liable for indirect, incidental, special, punitive, or consequential damages. Total liability is limited to $100 USD or the amount paid in the last six months, whichever is lower.
13. Indemnification
Users agree to defend, indemnify, and hold harmless Ivosia, its affiliates, officers, and employees from claims, damages, or losses arising from your use of the Platform, violation of Terms, or interactions with drivers or riders.
14. Arbitration Agreement
All disputes must be resolved through binding arbitration. Users waive the right to jury trials, class actions, and collective lawsuits. Arbitration follows the rules of the American Arbitration Association.
15. Force Majeure
Ivosia is not liable for delays or failures caused by events beyond reasonable control, including natural disasters, internet outages, government actions, cyberattacks, or infrastructure failures.
16. Termination
Ivosia may suspend or terminate accounts at any time, without notice, for safety, legal, or policy violations.
17. Changes to Terms
Ivosia may update these Terms at any time. Continued use constitutes acceptance of the updated Terms.
18. Governing Law
These Terms are governed by the laws of the State of Florida, United States.
19. Contact
Ivosia Privacy Policy
Effective Date: January 2026
1. Information We Collect
We may collect:
Name, email, phone number
Device information
Location data
Ride history
Payment metadata
2. How We Use Data
Data is used to operate the Platform, improve services, prevent fraud, comply with legal obligations, and enhance user experience.
3. Data Sharing
Data may be shared with:
Drivers
Payment processors
Cloud providers
Analytics providers
Law enforcement when required
Personal data is never sold.
4. Security
Ivosia implements reasonable security measures but cannot guarantee complete protection against unauthorized access or cyberattacks.
5. User Rights
Users may request access, correction, or deletion of their data by contacting: support@ivosia.com
6. Cookies
Cookies and similar technologies are used for:
Authentication
Analytics
Security
Platform functionality
7. Data Retention
Data is retained as required for legal compliance, dispute resolution, and platform operations.
8. Children’s Privacy
No data is knowingly collected from children under 13.
9. Policy Updates
This policy may change at any time. Continued use constitutes acceptance.
Driver Terms of Service
Effective Date: January 2026
1. Independent Contractor Status
Drivers are independent contractors and not employees, agents, partners, or joint ventures of Ivosia. Drivers are solely responsible for taxes, insurance, licenses, and expenses.
2. Platform Role Disclaimer
Ivosia provides technology services only and does not control driver behavior, require minimum hours, or guarantee ride requests.
3. Driver Requirements
Drivers must comply with all applicable laws, maintain valid licenses and insurance, and operate safe vehicles.
4. Background Checks
Background checks, if conducted, are limited to legal minimums. Ivosia does not guarantee driver safety or conduct.
5. Payments and Fees
Driver payments are processed through third-party providers. Ivosia may deduct service fees and is not responsible for payment delays or disputes.
6. Driver Conduct
Illegal activity, harassment, discrimination, or substance use violations may result in immediate deactivation and legal action.
7. Insurance and Liability
Drivers are responsible for maintaining insurance. Ivosia provides no vehicle coverage unless explicitly agreed in writing.
8. No Guaranteed Earnings
Ivosia does not guarantee ride volume, earnings, or availability.
9. Deactivation
Accounts may be suspended or terminated at any time without notice for safety, legal, or compliance reasons.
10. Limitation of Liability
Ivosia is not liable for lost income or damages. Total liability is capped at $100 USD.
11. Indemnification
Drivers agree to indemnify Ivosia, its affiliates, and employees from claims arising from their use of the Platform or violation of these Terms.
12. Arbitration and Class Action Waiver
All disputes must be resolved through binding arbitration. Drivers waive jury trials, class actions, and collective actions.
13. Governing Law
These Terms are governed by Florida law.
14. Contact